Delete your account

Draft. How long we keep data isn't decided yet. It's marked [to be completed] below.

In the app

1. Open DaySong and go to Settings.
2. Tap Delete account. It shows while you're signed in.
3. Confirm. If you signed in with Apple, an iPhone asks you to sign in with Apple once more, to prove it's you. An Android phone can't, so it deletes the account and asks you to remove DaySong yourself at account.apple.com, under Sign in with Apple.

Deleting your account doesn't cancel a subscription. Cancel it in the App Store or Google Play first; see Support.

What is deleted

• Your listening history: every play and replay, and how each one went.
• Your liked, saved and hidden songs, and the songs made for you.
• Your styles, languages and other preferences.
• Your purchases record and any unused credits.
• Your account and its link to your Apple or Google sign-in. An Apple sign-in is also revoked at Apple, when you delete on an iPhone.
• Your analytics at PostHog, if you had allowed them.

What is kept

• Our database's backups, for up to 7 days, after which the deleted data is gone from them too.
• Each device's random install id and its public key, which our server uses to recognise a genuine app. They aren't linked to you once the account is gone.
• What a device did while signed out, which stays linked only to that device's install id. Once signed out, you can delete it with Delete my data, below.
• Copies the song services made: fal keeps a song job's result for 90 days.
• Our server's logs, which hold install and account ids, for [to be completed].

Without an account

If you never signed in, or signed out, DaySong's server still keeps what you did on this phone, linked only to its random install id. To delete it:

1. Open DaySong and go to Settings.
2. Tap Delete my data. It shows while you're signed out.
3. Confirm.

That deletes the same things as deleting an account: your listening history, your liked, saved and hidden songs, the songs made for you, your styles, languages and other preferences, and your analytics at PostHog. The app then starts again as a new guest.

What is kept: the install id and its public key, so the app keeps working; how much the songs made for this phone cost, which our spending limits rely on and which says nothing about you; the backups, fal's copies and the logs listed above. Your places and a kids profile live on the phone itself, and go when you remove the app.

By email

To ask us instead, open the app, go to Settings, and tap Request about my data. It gives you a code. Write to support@daysong.app with the code. DaySong never stores your email, so the code is how we find your account or your phone's data.

If you've removed the app and had an account, install it again and sign in, then delete as above. If you used DaySong without an account and removed the app, nothing we keep can tell us which data is yours. [to be completed: how long we keep it.]